How long does KYC approval take?
Personal account verification usually takes Minutes. You’ll get an email if it’s approved, needs more info, or is declined.
If you have any issues or questions, you can reach out to support.
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What is KYC, and why do I need it?
KYC (Know Your Customer) is a verification process that ensures your identity and keeps your account secure. You need to complete KYC to unlock full features like USD Accounts, receiving money, creating virtual cards, transfers, and withdrawals. Our ...
My KYC was rejected. What should I do?
Your KYC was rejected because some of your details or documents didn’t meet the requirements. Please check the email for the specific issue, correct your documents, and resubmit. Ensure your ID is a clear live photo with all four edges visible (no ...
What documents do I need for KYC?
Depending on your country, you'll need: For Nigeria: BVN or NIN, phone number verification, address, proof of address, passport photo, selfie with ID. For other countries: Government-issued ID, proof of address, selfie with ID
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How to create a Novacrust Account , Creating an account on Novacrust is easy to do and set up. Here’s a step-by-step guide to creating your account on Novacrust. Step 1 - Getting started Visit www.novacrust.com Step 2 - Creating your account Click on ...